Like most small and medium businesses, yours may be struggling to keep up with the rapidly changing landscape of technology.
Lack of internal resources or expertise may prevent you from managing your IT infrastructure effectively. And as a result, you’re experiencing service outages and other productivity-killing problems.
Managed IT services can help you avoid these costly mistakes by providing comprehensive support and guidance from experienced professionals.
In this blog post, we’ll explore some of the key benefits of managed IT services for your business.
Understanding the Importance of Managed IT Services
According to a recent survey conducted by Managed Services Provider (MSP) Standard, over 60% of businesses will continue to rely on managed IT services in the future – with the managed services market reaching $393.72 billion by 2028.
In exploring the importance of managed IT services , they are essential to helping your business:
- Maintain cybersecurity
- Safeguard digital assets
- Develop a strategic IT plan
- Ensure compliance
- Leverage cloud computing
- Maximize IT budget
- Reduce downtime
- Leverage new technologies
Let’s explore some of the common managed IT benefits in further detail to get a more comprehensive understanding about the importance of managed IT services in your business.
Managed IT Services Benefits: Taking a Closer Look
1. Cost Savings
Among the biggest managed services advantages are that they are a great way to reduce operational costs and better leverage your IT budget.
According to a McKinsey Global Institute study , outsourcing your IT services can reduce costs by up to 60%.
The cost savings of working with an MSP can be explained in the following ways:
- Proactive solutions and regular maintenance can help you identify any potential issues before they become costly problems
- Access to reliable and up-to-date technology allows you to save on costly software and hardware upgrades that otherwise have to be purchased independently
- Managing tasks through a team of specialized IT professionals cuts down operating expenses on training new employees and managing in-house staff
- There are cost-effective hybrid and fully managed packages that allow you to pay only for the services you need with predictable fixed-fee pricing
All these managed IT benefits allow you to better leverage your IT budget and get the most out of your technology investment.
Learn more about the different managed services advantages in regard to cost savings here:
2. Increased Productivity
In exploring the benefits of managed IT services, you simply can’t ignore their ability to increase your overall business productivity.
By implementing efficient technology processes such as real-time monitoring, managed detection and response, remote monitoring , and security information event management (SIEM), an MSP can help you achieve minimized downtime and quickly address and resolve your otherwise time-consuming IT issues without delay.
Strategic guidance from an MSP on how to improve automation and streamline workflow systems also provides greater visibility into your operations.
This, in turn, helps you make faster decisions that result in increased productivity.
All in all, there are many managed IT services advantages that are to be considered in weighing out the different managed IT services benefits and why you should incorporate them into your business.
3. Reduce Risks of Cybercrime
From helping you ensure data compliance to safeguarding your network and systems with state-of-the-art cybersecurity technology, one of the biggest managed IT benefits is their ability to help you stay cybersecure.
Managed IT services help enhance cybersecurity for your business by providing continuous monitoring and periodic validation of your systems.
These services include routine scanning, patch management, and regular cyber security assessments to identify existing vulnerabilities in your systems.
They also help you ensure regulatory compliance with industry data security standards such as PCI DSS, HIPAA, and GDPR. This helps you stay on top of the ever-changing landscape of cybersecurity regulations required for continued success.
4. Guaranteed Results
The list of managed IT services advantages is plenty, thanks to the transparency offered through service level agreement s (SLAs).
SLAs provide a set of agreed-upon parameters through which performance, service scope, and customer satisfaction can be measured through your MSP partnership.
By establishing key benchmarks within SLAs, both you and the service provider know exactly how success will be defined over the long term – making sure you get what you expect.
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5. Easier Scalability
As your business grows , so do your IT needs.
Your internal team may struggle to keep up with the need for constant updates, availability, and efficiency in IT infrastructure due to limited staff and an overwhelming amount of work.
This could lead to disruption in your core business IT operations, slow transition times, and inability to take on new growth opportunities.
Managed IT services, however, allow you to look beyond the limits of your existing internal resources and leverage new technologies such as cloud computing.
According to statistics , 94% of companies use cloud services in 2022.
With access to vast expertise as well as a wide variety of scalability technologies like cloud computing, MSPs present you with dedicated outsourced teams which are better equipped for rapid scaling.
This ensures that you remain well prepared for sudden spurts in workloads, internal and client data volume fluctuations, and critical business transformations.
Help We Can Provide
JCM Telecom has you covered for timely IT support services and a superior level of service you won’t find anywhere else.
Not only will you have access to experienced IT professionals as your direct point of contact when you work with us, but you’ll also receive the following managed IT services advantages :
- 40% average cost savings
- 99.9998% SLA guaranteed uptime
- 5-minute response times
- 95% of IT issues resolved within the first 24 hours
Learn more about the different managed IT services benefits and how you can get your first month of managed services FREE with our promotion!